Create a Culture of Caring
By Jon Gordon
To build a winning team it's essential to build a culture of caring. To build a culture of caring you must be a leader who cares. When you care, you will inspire others to care. Find ways to extend yourself to others and serve them. Write a note. Make a call. Go out of your way to serve someone. Go beyond the expected. People know you care when you go out of your way to show them they matter. A smile, an encouraging word, an extra five minutes of time, solving a problem, listening to an employee, sacrificing for a friend, and helping a team member through a challenging time can make all the difference. Never underestimate the importance of making time to make someone feel special. Then, when you develop a reputation for caring and others expect more from you, you continue to deliver more than they expect. With each caring act you are saying, “I am here to love you and serve you,” and when this happens, you attract more love and success. Your team will love working with you. People will tell stories at parties and gatherings about you. Authors may even write books about you. Caring is the ultimate team-building strategy. People make it complicated but it's simple:
- Care about the work you do.
- Surround yourself with people who care.
- Show your team you care about them.
- Build a team that cares about one another.
- Together show your customers/fans/students/patients that you care about them.
When we make caring a strategy and create a culture of caring, we stand out and create success that lasts.